Guest lecture to Flinders University, School of Business MBA students
Adelaide, August 2012
At the invitation of Max Smith, Faculty Associate Dean (International and Community) at Flinders Business School, Heather presented to MBA students majoring in international business.

She shared some lifelong research tips, to save time and zero in on finding reliable business information.

 ”I received positive feedback on your talk last night.  Most students found the material very useful.”

Max Smith, Faculty Associate Dean (International and Community), Flinders Business School, Adelaide, SA, August 2012

Business Research
Presentation for the Australian Law Librarians’ Association (SA Div.) and ALIA Special Libraries (SA) covering practical tips for finding business information and developing an effective research approach.
Adelaide, South Australia, 8 Nov 2011

“Excellent presentation – information in a nutshell”

Business Research
Presentation for the Australian Law Librarians’ Association (NSW) covering helpful, practical tips on finding reliable business information within your budget and tips for free, pay per use and subscription sources for business research.
Sydney, 30 June 2011

 ”Session made me think about how I am researching, and how I can improve it to make the process more efficient & effective”

Effective approaches to research within an academic environment
A half day workshop for the National Higher Education Officers’ Forum
Sebel Surry Hills, Sydney, 12 Nov 2010

“Personal delivery of workshop was very inclusive”

Business Research Tips workshop and Tips for advanced researchers workshop
Half day workshop to members of Australian Law Librarians Association and Melbourne Business Information Group.
Melbourne, 29 September 2010

“Very impressive delivery and great to contemplate on the major issues that make or break the profession”

Panel facilitator for the topic – “Women – who are we” 
Penguin Club of Australia Inc, Triennial Convention
Adelaide, 11 September 2010

You showed excellent facilitation skills ensuring the answers from the panel were to the point and giving each participant the opportunity to reply to question suited to their field of experience.   Pat Booth, Convention Co-ordinator

Building and Growing an IIP Business: Taking the Global View
24th Annual Association of Independent Information Professionals Conference
Cleveland, OH,  April 29 – May 2 2010

Business Intelligence for librarians (Half day workshop)
Australian Law Librarians Association satellite event
Perth, 17 September 2008

Heather drew together many strings of the research process which I encounter and “added value” to my knowledge with excellent exposition and strategies.

Building an independent information professional business
22nd Annual Association of Independent Information Professionals Conference
Pittsburgh, PA, April 30 – May 4 2008

Promoting your research expertise – workshop
Management Strategies for Library and Information Service Centres conference - Ark Group
Sydney, 19 – 21 September, 2007

Knowledge Management tips for building the profile and reputation of your team
Gurteen Knowledge Café
Adelaide, 30 May 2007

The mentor and mentee experience
Australian Law Librarians’ Association (SA)
Adelaide, 5 March 2007

Finding a balance between technology and people
Demonstrating the Value of Knowledge Management Conference, Ark Group
North Sydney, 22 – 23 November 2006

Knowledge management in a legal environment:  looking back and looking forward
Australian Law Librarians’ Group (SA)
Adelaide, 12 September 2005

Applying knowledge management in law firm alliances
Asia Pacific Special, Health & Law Librarians’ Conference
Adelaide, 27 Aug. 2003