Your business is like a body – to survive it needs to feed and grow on new market information. The overlapping disciplines of market research, competitive intelligence and knowledge management are the food, brain and connective tissue that contribute to nourishing your business. Read more...

Freepint, (2006) Issue No. 211, 10 August 2006 I have spent my career in large organisations, undertaking research for specialists. Being well informed is vital for specialists, and I have played a key role in that. However, specialists from small organisations are just as adept at keeping themselves up to date through their tightly focused […] Read more...

Gretta Rusanow has succeeded in writing a knowledge management book that is full of practical and helpful ideas that are matched with realistic and persuasive case studies. Rusanow has written numerous articles on knowledge management and is a frequent guest speaker on the topic. With a background in precedent management and consulting, she is now the Chief Executive of Curve Consulting, a firm that specialises in advising law firms and legal departments on knowledge management. In 2001, Rusanow undertook a comparative study of the knowledge management approach of law firms in Australia, the U.K. and U.S. to identify some of the key issues in advancing knowledge management in law firms. This was one of the first comparative studies that focussed on law firms, and although brief, it served to fill a gap in quality analysis of law firm knowledge management. Read more...

Strategic alliances are formed between law firms to gain from their business partner’s market, client or legal expertise in some way, yet very little research exists on how alliances use knowledge management to benefit from the knowledge held within the alliance. The following paper is based on the results of study that I undertook in 2002 for the Master of Business (Information Technology) at RMIT. The study looked at how law firms in competitive strategic alliances use knowledge management within their alliance compared to the knowledge management approach adopted by the individual firms that form the alliance. Read more...