If a topic is too complex for one person to handle, bring in a panel of experts to tackle the tricky topic. Panel discussions can be a wonderful opportunity to hear some stimulating, engaging and insightful observations from panellists. Q & A panels have now taken on a new life, with their fusion of panellists responding to questions from the audience in the room, and from an online audience, coupled with direct comments on the Q&A discussion via twitter. Read more...

How well does your online presence represent your organisation and your experienced staff? The first place most people check to get to know your organisation, your reputation or, maybe, who you are connected to is your online presence. Increasingly, you are what you write for an online audience. Read more...

Web 2.0 is the umbrella term used to describe some new collaborative web tools that are proving to be extremely popular. It's the web that fits perfectly with our desire to share our creative output in words, pictures, video or sounds to a connected world. Read more...

Web 2.0 is the umbrella term used to describe some new collaborative web tools that are proving to be extremely popular. It’s the web that fits perfectly with our desire to share our creative output in words, pictures, video or sounds to a connected world. Social networking, wikis, blogs and forums that facilitate sharing content and ideas are all part of web 2.0, with social networking sites taking centre stage. Read more...

Heather recently presented at the Gurteen Knowledge Café in Adelaide on web 2.0 tools and knowledge management. Web 2.0 simply refers to a group of new web tools that have been rapidly adopted by users. They include social networking sites, such as myspace and facebook, wikis, such as wikipedia, and blogs and forums that facilitate sharing content and ideas. Read more...