Heather’s article, Finding competitive business information in six steps, has been published in the FUMSI Report –Folio on Competitive Intelligence. For further details, please see: http://web.fumsi.com/go/report/find/1305 Read more...

The Association of Independent Information Professionals (AIIP) has announced the winner of the 2009 AIIP Connections Writer’s award at their annual conference in Albuquerque, New Mexico. Heather Carine has been awarded the 2009 Connections Writer's Award for her article “opportunities in a changing world.” Read more...

People in business are always looking for information – for current and future projects, to pitch for new work, and to help them to understand the market in which they are operating. There are six key steps to keep in mind for finding competitive information for business. The steps bring together elements of the searcher’s professional interest as a specialist in their field, research know-how, knowledge management and networking. Read more...

Selling independent research services can be a difficult task in a buoyant economy, let alone in an economy that has temporarily lost its confidence. Many commentators – and AIIP members – are saying that uncertain times offer an ideal opportunity to review and improve one’s business strategy and operations, to suit the current conditions and prepare for the coming years. Now would be a good time to take a fresh look at your business strategy, operations, and selling points to continue attracting and securing the clients you want. Read more...

A little local Aussie knowledge can go a long way. For some tips on finding information on Australian industries, companies, people, and government policies, I interviewed leading business, news, and policy researchers from Ernst & Young, Australian Securities Exchange, FairfaxMedia, and the Australian Parliamentary Library. These researchers cross-check many commercial and web sources, and often talk directly with experts, to find the information they need to answer their research queries. Read more...