During 2012, Research Tips has focussed on tips for managing social media research tools, the social web, and the benefits of coming together to talk about research. Read more...

In Sept 2008, Heather and Kitty Delaney, Ernst & Young, ran a workshop in Perth on business intelligence for librarians, designed for information professionals in law and business. As a satellite event to the Australian Law Librarians' conference in Perth, the workshop attracted information professionals from State Library of WA, Thomson Reuters, BHP Billiton, Woodside Energy, ACCC, RMIT Library and Australian and NZ law firms. Read more...

Finding reliable background details on people is more than a Google search. Heather recently spoke to Deborah Brown, Research Manager at FairfaxMedia, on strategies for finding information on Australians that make the news. For building a comprehensive background profile or locating experts, the following sources are helpful: Read more...

A little local Aussie knowledge can go a long way. For some tips on finding information on Australian industries, companies, people, and government policies, I interviewed leading business, news, and policy researchers from Ernst & Young, Australian Securities Exchange, FairfaxMedia, and the Australian Parliamentary Library. These researchers cross-check many commercial and web sources, and often talk directly with experts, to find the information they need to answer their research queries. Read more...