Heather has recently been speaking to audiences about using market intelligence for starting and growing companies. Read more...

If ever there was a time to hone your skills at getting to the essence of the matter, it is now. With information users overwhelmed with information overload, and needing to sift through too much irrelevant material to find a few nuggets of insight, the ability to drill down to the essence of the matter, is a valuable skill. Read more...

Australia’s national science agency, CSIRO, has identified ‘more from less’ as being one of the six mega trends that change the way that we live and work. Research Tips readers are in the midst of the upheaval in the information world and working in an environment of delivering more with less. Read more...

Companies have personalities and characteristics, just like the people that work for them. When you are looking for nuggets of insightful information about companies, you need to think like the company, and the type of character that the company is. Read more...

A little local Aussie knowledge can go a long way. For some tips on finding information on Australian industries, companies, people, and government policies, I interviewed leading business, news, and policy researchers from Ernst & Young, Australian Securities Exchange, FairfaxMedia, and the Australian Parliamentary Library. These researchers cross-check many commercial and web sources, and often talk directly with experts, to find the information they need to answer their research queries. Read more...