Heather has recently been speaking to audiences about using market intelligence for starting and growing companies. Read more...

Heather recently presented to information professionals in Brisbane on 10+ tips for finding business information. The attendees were from University libraries, engineering, law firms, Queensland government and legal and business publishing. Attendees said the session was: Excellent, especially the paper and powerpoint to continually access and be aware of sources. | Very insightful and enjoyable. | An excellent session. | Great refresher. Lots on new websites, and interesting discussion. | [The presentation] gave me a really good feel for how to research business information. Read more...

There are six key steps to keep in mind for finding competitive information for business. The steps bring together elements of the searcher’s professional interest as a specialist in their field, research know-how, knowledge management and networking. Read more...

People in business are always looking for information – for current and future projects, to pitch for new work, and to help them to understand the market in which they are operating. There are six key steps to keep in mind for finding competitive information for business. The steps bring together elements of the searcher’s professional interest as a specialist in their field, research know-how, knowledge management and networking. Read more...

Heather recently presented at the Gurteen Knowledge Café in Adelaide on web 2.0 tools and knowledge management. Web 2.0 simply refers to a group of new web tools that have been rapidly adopted by users. They include social networking sites, such as myspace and facebook, wikis, such as wikipedia, and blogs and forums that facilitate sharing content and ideas. Read more...