Heather presented a half day workshop to Higher Education Officers, as part of their National Higher Education Officers’ Forum held in Sydney, Nov 2010. “Had done her research on higher ed research which made presentation much more valuable.” Read more...

Heather presented two workshops in Melbourne, in September 2010, to members of the Australian Law Librarians' Association and the Melbourne Business Information Group. The workshop attracted information professionals from BHP Billiton, Victorian Government library services, Australian Road Research Board, Orica Australia, Nous Group and various law firms. "Very impressive delivery and great to contemplate on the major issues that make or break the profession" Read more...

Heather recently presented to the Association of Independent Information Professionals (AIIP) at their 24th Annual Conference in Cleveland, OH. She shared her experiences on the opportunities, and challenges, arising from operating an IIP business from Australia. Heather talked about needing world of contacts, making a strong connection and good local knowledge for building a global business. Read more...

Delivering a good talk on behalf of your business or community group is a wonderful opportunity to enhance the reputation of your organisation. Whether you are speaking on behalf of your organisation at a meeting, pitching for work or delivering training sessions, you want your message to be clear, on point and well received by your audience. Key points to consider for tailoring your talk to suit an audience include: Read more...

In Sept 2008, Heather and Kitty Delaney, Ernst & Young, ran a workshop in Perth on business intelligence for librarians, designed for information professionals in law and business. As a satellite event to the Australian Law Librarians' conference in Perth, the workshop attracted information professionals from State Library of WA, Thomson Reuters, BHP Billiton, Woodside Energy, ACCC, RMIT Library and Australian and NZ law firms. Read more...