Heather recently presented to the Australian Law Librarians' Association (SA Div.) and ALIA Special Libraries (SA) in Adelaide, South Australia on tips for business research. "Excellent presentation - information in a nutshell" "Very useful tips" "Lots of ideas. Love the handout" "Really enjoyed - learned lots" . Read more...

In late June, Heather presented a two hour workshop to the Australian Law Librarians' Association (NSW) in Sydney. "Session made me think about how I am researching, and how I can improve it to make the process more efficient & effective" "Well structured, and delivered by a knowledgeable person" "Very worthwhile" "Interesting, concise, valuable & thorough overview with great specific examples and hints" Read more...

Heather presented two workshops in Melbourne, in September 2010, to members of the Australian Law Librarians' Association and the Melbourne Business Information Group. The workshop attracted information professionals from BHP Billiton, Victorian Government library services, Australian Road Research Board, Orica Australia, Nous Group and various law firms. "Very impressive delivery and great to contemplate on the major issues that make or break the profession" Read more...

In Sept 2008, Heather and Kitty Delaney, Ernst & Young, ran a workshop in Perth on business intelligence for librarians, designed for information professionals in law and business. As a satellite event to the Australian Law Librarians' conference in Perth, the workshop attracted information professionals from State Library of WA, Thomson Reuters, BHP Billiton, Woodside Energy, ACCC, RMIT Library and Australian and NZ law firms. Read more...