Heather presented a half day workshop to Higher Education Officers, as part of their National Higher Education Officers’ Forum held in Sydney, Nov 2010. “Had done her research on higher ed research which made presentation much more valuable.” Read more...

There is a lot of business information available, but a quick broad brush approach to finding it often doesn’t uncover the detailed information businesses require. In business research, you are often looking for more detailed, specific information that will help your research client to gain a better understanding of their potential business partners, customers, or suppliers. Quite often your research client wants to uncover information that will assist them to know what a company is planning to do in the future, to help your client prepare for buying, selling or dealing with the target company. Here are a few tips to help you, and your research client, to find some hidden gems of information: Read more...

Heather presented two workshops in Melbourne, in September 2010, to members of the Australian Law Librarians' Association and the Melbourne Business Information Group. The workshop attracted information professionals from BHP Billiton, Victorian Government library services, Australian Road Research Board, Orica Australia, Nous Group and various law firms. "Very impressive delivery and great to contemplate on the major issues that make or break the profession" Read more...

Here are a few tips for managing research project deadlines: Read more...

Like having only one knife in the kitchen, many people turn to one tool when they are looking for information – Google. Read more...