We are overwhelmed by information, yet finding the precise answer for many business questions can still be difficult. Business questions are often forward looking and very narrow, such as, what will the demand for consulting services in xyz field be over the next two years in the Asia Pacific Region? There isn’t a one size fits all approach to finding the answers to narrow business questions, however, the following factors will shape your approach to finding the answer. Read more...

Good researchers know the old adage “don’t assume, you make an ass-u-me” is true. Assumptions can quickly lead you to the wrong path, the wrong information and the wrong answer. Read more...

We all have our favourite tools for the job. If you want to find reliable information quickly and easily, your research toolkit needs to include alerting tools, a range of search engines, value added information providers and some desktop tools for storing and finding your favourite sites. Read more...

In Sept 2008, Heather and Kitty Delaney, Ernst & Young, ran a workshop in Perth on business intelligence for librarians, designed for information professionals in law and business. As a satellite event to the Australian Law Librarians' conference in Perth, the workshop attracted information professionals from State Library of WA, Thomson Reuters, BHP Billiton, Woodside Energy, ACCC, RMIT Library and Australian and NZ law firms. Read more...

Many business and industry groups are interested in the development of public policy. Heather recently spoke to Brad Hinton, former senior research specialist at Parliamentary Library on his tips for finding policy information. For finding Australian Government policy information, Brad recommends: Read more...